Refund Policy

Refund Eligibility

• Time Limit: Refund requests must be made within 3 days of your purchase.
• Applicable Scope: Refund requests apply only to monthly/yearly subscriptions. One-time permanent credit packs are non-refundable.
• Credit Usage: If you have used more than 100 subscription credits, you are not eligible for a refund, regardless of the time since purchase.

How to Request a Refund

To request a refund for subscription credits meeting eligibility requirements, follow these steps:

1. Contact Us: Reach out to our support team at [email protected].
2. Provide Details: Include your account email, order number, purchase date, and reason for refund.
3. Submit Within 3 Days: Ensure your request is submitted within 3 days of your purchase.

Note: One-time permanent credit packs are non-refundable.

Processing Refunds

Upon receipt, our support team will review your request and notify you of the outcome. If approved, your refund will be processed to your original payment method.

The refund amount may be subject to a processing fee not exceeding 6% of the initial payment.

Changes to This Policy

We reserve the right to modify this Refund Policy at any time, with changes reflected on this page.