Privacy Policy

1. Introduction

Welcome to Flux2.Cloud, an AI-powered platform for generating and editing images. This Privacy Policy describes how we collect, use, and protect your personal information when you use our services. By using our platform, you consent to the practices described in this Privacy Policy.

2. Information Collection and Use

We may collect the following types of information:

• Account Information: Your name and email address, used to manage your account and provide customer support.
• Usage Details: Data about your interactions with our services, used to analyze user engagement and improve our services.
• Device Information: Technical specifications, used to optimize our services for different devices.
• Cookies: Used to enhance the functionality of our services and personalize your experience.
• Payment and Billing Information: Payment method details, used to facilitate billing and payment processing.
• Input and Generated Content: Images, text, and other inputs you upload, as well as content generated using our services.

3. Data Storage and Security

We implement encryption and access controls to protect against unauthorized access, alteration, disclosure, or destruction. However, no method of digital storage is completely secure.

• Signed-out generations: Anonymous browser history is retained for 12 hours. Images use temporary URLs supplied by our generation provider and are not saved to your Flux2.Cloud account or our long-term object storage; actual URL availability is controlled by the provider's retention policy.
• Signed-in free users: Images are generally retained for 30 days and are limited to the most recent 200 images, whichever limit is reached first.
• Purchased-credit generations: Images generated with purchased credits are generally retained for 365 days.
• Subscribers: Images generated while a subscription is active are generally retained through a 90-day grace period after the subscription ends.

Expired images are hidden from account history and enter our deletion process. Removal from caches, backups, or third-party provider systems may take a reasonable processing period.

4. Information Sharing and Disclosure

We do not sell your personal data. We may share your information in the following circumstances:

• To comply with legal requirements.
• To protect the interests of our company.
• To work with vetted third-party service providers under confidentiality agreements.

5. Your Rights

Depending on applicable laws, you may have the right to access, correct, delete, or restrict the processing of your personal information. You can exercise these rights at any time through your account settings or by contacting us.

6. Children's Privacy

Our services are not intended for children under 13 (or other age as required by local law). If we discover we have collected personal information from children, we will take steps to delete it as soon as possible.

7. Policy Updates

We may update this Privacy Policy from time to time. Changes will be communicated by updating the effective date on this page.