Copyright & DMCA Takedown Policy

1. Sending a copyright notice

If you own copyright or are authorized to act for its owner and believe content controlled by Flux2.Cloud infringes it, email support@flux2.cloud with “Copyright notice” in the subject. This is our general copyright contact; this policy does not represent it as a registered US DMCA designated agent.

Include the following so we can identify the rights and specific content:

• Your real name, contact email, postal address, telephone number where the applicable procedure requires it, and your authority to act for the rights holder.
• A description of the copyrighted work, with an original-work link, registration material, or other evidence of ownership; a representative list may be used for multiple works.
• The exact URL, image link, or task ID of the allegedly infringing content and enough information to locate it.
• An explanation and a statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law.
• A statement that the information is accurate and you are the owner or an authorized representative; for an applicable US DMCA notice, include the required statement under penalty of perjury about your authority.
• Your physical or electronic signature.

Do not send passwords, verification codes, or payment card details. A similar visual style alone does not automatically establish infringement; identify the specific protected expression or other rights at issue. Use the Content Removal Policy for trademark, likeness, or privacy concerns.

2. Review and action

We review notices, seek missing information when needed, and promptly restrict access, remove content we control, or take other necessary measures under applicable law. Where permitted, we notify the affected user and may forward the notice and contact details needed to address the complaint. See the Privacy Policy.

We address content and access under our control and cannot guarantee removal of independent third-party downloads or reposts. Repeat infringement may result in account restrictions or termination based on the circumstances and applicable law. This process is not a final court determination of infringement and does not claim automatic statutory safe-harbor protection.

3. Notices and non-infringement statements under Chinese law

Where Chinese law applies, notices should include real identity information, preliminary evidence of rights and infringement, and information locating the content. If an affected user believes a measure was mistaken, they may submit their real identity, the content location, the decision, and a statement with preliminary evidence of non-infringement to the email above.

We will process and forward the statement and relevant materials, inform the notifier of lawful complaint or court options, and decide whether to continue or end measures according to applicable Chinese procedures and deadlines. This process is separate from US DMCA counter-notices and does not automatically use the US business-day period below.

4. Counter-notices where the US DMCA applies

Only where the relevant US Digital Millennium Copyright Act (DMCA) process applies, a user whose content was removed or disabled due to mistake or misidentification may submit a counter-notice meeting its requirements. Include a physical or electronic signature, identification and former location of the material, a statement under penalty of perjury of your good-faith belief in the mistake or misidentification, and your name, address, and telephone number.

A qualifying counter-notice must also consent to the jurisdiction of the US Federal District Court for your address or, if outside the United States, a US judicial district where the service provider may be found, and accept service of process from the original notifier or their agent. Check the applicable requirements before submitting; an ordinary appeal is not automatically a DMCA counter-notice.

We forward qualifying counter-notices where legally required. Where the DMCA restoration procedure applies, material is restored or access re-enabled no fewer than 10 and no more than 14 business days after receipt of a qualifying counter-notice, provided we have not received notice that the original notifier filed an action seeking a court order and the other statutory conditions are met. Independent legal or policy grounds may still affect availability. See the US Copyright Office explanation of Section 512.

5. Appeals and truthful statements

Reply to the original notice email with the task ID, decision, and your reasons to appeal or supply further evidence. Knowingly false or misleading notices, non-infringement statements, or counter-notices may create legal liability. We may reject clearly abusive requests and retain dispute records as permitted by law. Updates follow the Terms of Service.